Terms and Conditions – Bissan Medical Centre

Last Updated: 01/04/2025

Welcome to Bissan Medical Centre. By accessing or using our services, website, or facilities, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please refrain from using our services.

1. Definitions

• “Bissan Medical Centre” refers to the healthcare facility, its staff, website, and services.

• “Patient” / “User” / “You” refers to anyone who accesses our services, whether in person or online.

• “Services” refer to all medical, diagnostic, consultation, and related healthcare services provided by us.

2. Medical Services

• Our medical professionals provide healthcare services based on best practices and applicable laws.

• Medical advice and treatments are based on the information provided by the patient. Providing incorrect or incomplete details may impact diagnosis and treatment.

• In case of an emergency, please seek immediate medical attention at the nearest hospital.

3. Appointments and Cancellations

• Appointments can be scheduled via phone, email, or in person.

• Patients are expected to arrive on time. Delays may result in rescheduling.

• Cancellations must be made at least 24 hours in advance to avoid penalties or rescheduling fees.

4. Payment and Insurance

• Patients are responsible for paying for services provided unless covered by approved insurance providers.

• All fees must be paid at the time of service, unless otherwise agreed.

• We accept cash, credit/debit cards, and approved insurance plans.

5. Privacy and Confidentiality

• We respect patient confidentiality and protect your personal and medical information in accordance with applicable privacy laws.

• Your medical records will not be shared with third parties without your consent, except where required by law.

• For more details, please refer to our Privacy Policy.

6. Patient Responsibilities

• Patients must provide accurate medical history and personal details.

• Patients must follow the prescribed treatment plans and attend follow-up appointments.

• Any concerns or complaints should be reported to the management team.

7. Limitation of Liability

• Bissan Medical Center is not responsible for any adverse effects due to non-compliance with medical advice.

• We are not liable for external factors affecting treatment outcomes, such as patient lifestyle or pre-existing conditions.

8. Website Use

• Our website provides general medical information but should not replace professional consultation.

• We do not guarantee uninterrupted access to the website and may update or modify it without prior notice.

9. Amendments to Terms

• Bissan Medical Center reserves the right to update or modify these Terms and Conditions at any time.

• Any changes will be posted on this page with the latest revision date.

10. Contact Us

For any inquiries or concerns regarding these Terms and Conditions, you can contact us via:

📞 Phone: +971 (50) 633 7121
📧 Email: hello@bissanmedical.com
📍 Address: Bissan Medical Center, Flat No. 103, First Floor, Golden Tower, Buhaira Corniche, Opposite Marbella Resort – Sharjah, Sharjah